FAQ

Frequently asked questions

Everything you need to know about Snackpass.

Most POS systems just process payments. Snackpass is an all-in-one platform that combines point of sale with online ordering, a custom-branded mobile app, loyalty, and marketing—so every part of your shop is connected. That means your in-store, online, and app orders all flow through one system, and every order helps you grow repeat business instead of just ringing up a sale.
Most restaurants are live within days, not weeks. Our onboarding team handles menu setup, hardware configuration, and staff training so the transition is smooth. If you're switching from another system, we'll help migrate your menu and data so you can hit the ground running.
The Duo Register adds a guest-facing second screen to every checkout, turning each transaction into a chance to upsell, collect loyalty sign-ups, and prompt rewards. Customers can confirm their order, tip, and join your loyalty program without staff intervention. It speeds up the line while quietly growing your repeat-customer base.
Yes. Snackpass connects with the tools restaurants rely on, including major delivery marketplaces, accounting and payroll software, and other operational services. Third-party orders flow directly into your kitchen display alongside in-store and app orders, so your team manages everything from one place.
Absolutely. Snackpass is built to scale from a single shop to large multi-location brands and franchises. A centralized dashboard gives you real-time reporting and controls across every location, while menus, pricing, and promotions can be managed per store or rolled out everywhere at once.
Security is foundational to how Snackpass is built. Payments are processed through PCI-compliant infrastructure, and customer data is encrypted in transit and at rest. We follow industry best practices for access control and monitoring, and you remain the owner of your guest database—giving you a direct relationship with your customers that you control.

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